Terms of Service

Last Updated: January 2025

These Terms of Service govern your use of GamingLicenseExperts.com and our gaming compliance consulting services. By accessing our website or engaging our services, you agree to these terms.

Service Scope and Limitations

We provide consulting services for gaming license applications, regulatory compliance, and jurisdictional advisory. Here's what that means in practice:

  • Our guidance is consultative - we're not your legal representatives
  • We don't guarantee licensing approval (no one can)
  • Timelines depend on regulatory bodies, not just our work
  • You're responsible for providing accurate documentation

We work with licensed attorneys in relevant jurisdictions when legal representation is required. Think of us as your compliance project managers, not your law firm.

Client Responsibilities

Successful licensing requires collaboration. You need to:

  1. Provide complete and truthful information during due diligence
  2. Respond to regulator requests within specified timeframes
  3. Maintain compliance after license issuance
  4. Pay all regulatory fees directly to licensing authorities

Most application delays happen because of incomplete documentation. We'll tell you exactly what you need - but you need to deliver it.

Payment Terms

Our fee structure is straightforward:

  • Initial consultation: Complimentary (30 minutes)
  • Project fees: Quoted based on jurisdiction and scope
  • Payment schedule: Typically 50% upfront, 50% at milestones
  • Regulatory fees: Paid separately by client to authorities

We don't work on contingency. Gaming compliance requires upfront investment - budget accordingly.

Confidentiality

Your business information stays confidential. We don't share client details, application strategies, or proprietary documentation without explicit written consent. Standard NDA protection applies to all engagements.

Limitation of Liability

We provide professional consulting services with reasonable care and skill. However, regulatory outcomes depend on multiple factors outside our control. Our liability is limited to fees paid for services rendered.

We're not liable for:

  • Regulatory decisions or application rejections
  • Changes in licensing requirements mid-process
  • Third-party service provider failures
  • Market conditions affecting your business

Termination

Either party can terminate services with 14 days written notice. You'll receive all work completed to date. Fees for services rendered remain due.

Dispute Resolution

If we disagree about something (rare, but it happens), we'll try mediation first. Any legal disputes fall under the jurisdiction of courts in [Company Registration Location].

Changes to Terms

We update these terms occasionally to reflect service changes or regulatory developments. Material changes get emailed to active clients 30 days before taking effect.

Contact

Questions about these terms? Email us at [email protected] or schedule a call. We're here to clarify, not hide behind legalese.

These terms form a binding agreement. Read them carefully before engaging our services.